By Zak Doffman
When iPhone users claim their devices are more secure than Android alternatives, it’s security reports such as the latest from Check Point they have in mind. The cyber firm has suddenly warned that “countless Android apps” are vulnerable to a security threat that should have been patched six months ago, “jeopardizing hundreds of millions of users.” These are apps almost guaranteed to be on your phone right now. Yet again the issue relates to a software library buried within multiple apps—ironically, though, this library was developed by Google itself as a shortcut for apps to interface with its Play Store.
By Bruce Buttles
The days when a website and mobile app were all it took to provide an outstanding customer experience are over. CIOs who were slow to face this fact have been forced to accept it by the global pandemic. Customers now expect to engage with organizations on their own terms, using the channel, device, or interaction modality that they prefer. Whether they choose to do business using a desktop, mobile device, wearable device, voice assistant or chatbot, your customers demand a consistent experience across all interactions.
