By Dustin Coates
The importance of weaving voice into customer interactions has become clear to organizations. Voice puts your company where your customers are whenever they think about your products and want to speak with you. Further, voice is a combination of platform and mode. Smart speakers, fridges, cars and more are all becoming voice-enabled.
By Shubham Singh
Amid data privacy issues, the government is planning to prohibit mobile applications from collecting user information beyond their area of functioning. This comes after concern around data handling and user privacy at tech giants like Facebook, Whatsapp and other Chinese companies.
