How APIs Make Mobile Payments Easier
By Austin Talley
Businesses that want to stay competitive must expand their payments technology with mobile options – and APIs can make that happen.
With digital preferences here to stay, the convenience, speed and efficiency offered by mobile payments have transformed how businesses interact with customers. The global mobile payment market, forecasted to grow over 36% from 2023 to 2030, signals an opportunity for business leaders to modernize their payments tech stack today. Businesses who opt out of this digital transformation opportunity risk losing customers to those committed to being digital-first and mobile-friendly.
In fact, Baymard Institute unveiled 22% of US online shoppers abandon their carts due to a lengthy or complicated checkout process.
At the heart of offering seamless mobile payments experiences are APIs. APIs are the unsung heroes, facilitating the integration between various software components, thus making mobile payments not only possible but also more secure and user-friendly. As merchants look to expand their mobile connectivity and payments options, a few key inclusions are payment gateway APIs, which are crucial for processing payments online and can handle a multitude of payment methods (from credit and debit cards to digital wallets), authentication APIs provided by biometric services to help in validating a customer’s identity through fingerprints or facial recognition and bank APIs, which facilitate transactions directly from a customer’s bank account. Open banking initiatives, for instance, have expanded API usage in banking, allowing third-party payment providers to initiate payments and access account information securely.
Let’s have a look at 5 ways APIs make mobile payments easier:
- Ease of integration: APIs allow mobile payment apps to interact with different banking and financial systems. For app developers, this means they don’t need to create code from scratch to establish these connections, which frees up resources for other strategic business tasks. When a shopper initiates a payment through their mobile app, the API technology kick starts communication between the app and the user’s bank without human intervention.
- Enhanced security: When it comes to payments, security is tables takes. APIs help ensure that sensitive information is transmitted securely between parties. Many APIs use protocols like OAuth, which provide secure and tokenized access without exposing user credentials. This not only ensures data integrity but also solidifies customer trust to build long-term loyalty.
- Real-time transactions: In the fast-paced world of digital transactions, real-time processing is crucial. APIs allow for instant transaction validations and notifications. For example, when a customer purchases an item online using a mobile payment app, APIs begin working behind the scenes immediately to communicate with their banking partner and the merchant’s system to confirm the transaction.
- Positive UX: Ensuring a positive user experience is paramount to the checkout process, and even more so in mobile payments, when the shopper is already so accustomed to using their mobile device for everyday tasks. APIs play a crucial role in streamlining this experience by enabling features such as one-click payments, auto-fill of billing information and multi-currency support. APIs allow the storage of card details and facilitate quick payments with just a fingerprint or facial recognition scan, such as with Everyware’s Pay By Text or Apple Pay.
- Omnichannel functionality: Mobile payments are not confined to a single platform, so merchants must be prepared for all types of mobile device preferences. Whether it’s iOS, Android, or web apps, APIs ensure that these diverse platforms can communicate effectively. This cross-platform integration is essential for merchants who want to offer a uniform, omnichannel payment experience.
Using APIs for running a mobile payments platform offers many advantages including a reduction in development costs as APIs are ready-to-use. From experience, the reliability of APIs is a huge win, as APIs facilitate seamless communication between different systems. This helps minimize transaction errors and enhance payment processing efficiency. APIs also provide flexibility by enabling integration of diverse payment methods and services, empowering businesses to customize solutions that meet their specific customer preferences and easily incorporate new payment technologies as they evolve. Companies can also leverage APIs to drive innovation by developing new financial products and services within mobile payment apps, such as loyalty programs, rewards and personalized financial advice.
When thinking of mobile payment systems, APIs are the backbone – providing the necessary infrastructure to ensure smooth, secure and efficient transactions. From simplifying integration and enhancing security to ensuring real-time processing and improving user experience, APIs have revolutionized the way businesses can handle digital payments. As the fintech landscape continues to evolve, the role of APIs in mobile payments will only become more significant, driving innovation and shaping the future of how we transact. Businesses that want to stay competitive must take a deeper look at expanding their payments technology with mobile options – and APIs can make that happen.