Top 7 Methods to Avoid the Mobile App Usability Issues

By Nikunj Shingala

To build a mobile app, you have to pay constant attention to its usability. There are a lot of mobile app usability issues consumers can face, for instance, platform usability or unresponsive gestures, etc. So, to make the users experience genuinely seamless, you have to ensure that everything works flawlessly.

Interestingly enough, you can avoid these problems with the right tools and patience. However, at first, you have to be aware of that which mobile app usability issues founders face nowadays and what they do to eliminate them.

 

Mobile app usability:

You can confuse mobile app usability with UX design. However, both things are quite different. Mobile app usability is a feature of UX which maintains the overall tie between product and user.   So, there are a lot of things a developer must avoid mobile usability issues. After extensive research, we found out the top 7 Methods to Avoid the Mobile App Usability Issues. So, let’s find out and save your app from usability troubles.

1. Platform Usability:

The most common issue of app usability is platform availability. You have to make sure that your app is available on most platforms. The users feel frustrated when their favorite app does not run on a different platform, for instance, an android app on the iOS platform. So, you should not give the users that chance lest you should lose your users. Usually, iOS and Android are the primary mobile app platforms. It’s a different fact that they are severely different from each other.  You just can’t simply clone an Android app for iOS or an iOS app for Android. Each operating system follows a completely different programming language, interface, UI requirement, environment, and design. For example, iOS doesn’t follow a back button like Android. As a result, the navigation will feel entirely different for each platform. So,your app should be developed with efficiency so that it runs on both platforms plus the features are spontaneously available to the user. So, this is the most common problem that usually, the users face. It also costs the owners to the business. So, be careful with that.

2. Precise and Easy navigation:

Some of the apps have really complicated navigation. They ask the users for personal information or re-direct them into another page for security reasons. What is more, there is four, five, or even six levels below the app’s home screen. These things are huge drawbacks for an app’s usability. It ruins the time of an app user. The impatient users’ definitely do not appreciate that. Most importantly, app users always don’t feel very comfortable to share their sensitive information.  So, it’s very important to keep the navigation process as simple as possible. You should provide the users’ access the core functionalities’ within few steps. You can offer a manual to the user so that they can know about your app better.

3. Relevant, Clear & Concise Content:

The content acts as a crucial role in mobile app usability. It enhances value to your app. It is often quoted, “Content is king.” This is quite true. Your content needs to be as simple as possible. Most importantly, you have to control your content flow. Don’t just copy/ paste the content from your website. Write something relevant, clear & concise. Your audience must understand the content in their first go. For example, if you’re discussing a product or service, mention the content words. Do not overcrowd the content. There is a difference between app content and website content. You can write a piece of detailed information about a product on the website content. But you can’t do the same with app content. It has to be concise & clear. So, use customized content for your app.

4. Consider Landscape Orientation:

Many app developers just consider portrait mode, not the landscape mode. Portrait mode is indeed the most used among the users. But an excellent mobile app should have both landscape and portrait mode to accommodate for best usability.

5. Autofill options:

Give the users an autofill feature to assist them while entering the information. It will make the whole process classy and convenient. They will appreciate that.

6. Unresponsive gestures:

The Unresponsive gesture means the user clicks on something, but they receive no response. It’s frustrating for the user. And it makes the app unprofessional. So, you must keep this thing in mind. But the question is how you spot this issue. Well, you can use to employ qualitative analytics tools. They will detect unresponsive gestures with ease plus will enhance usability. 

7. User Testing & feedback:

You should test the usability of your app. In that way, you will know which design or interface will suit your app more. Furthermore, you can contact your app users. Ask them if they are facing any issue. It’s more effective. After all, they are using the app. So, they will know better. You can check their feedback or suggestions and act on that. In that way, you can improve your app’s usability. 

Overall Ideas:

These are the top 7 mistakes that usually the first-time founders do. Avoiding these mistakes will assist you to design a user-friendly app. So, I highly recommend you to avoid these issues and build a user-friendly app. Best luck with that.

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